Refund Policy
1. Booking done under offer are not refundable.

2. Cancellation charges will apply to amount displayed amount “Before discount”.


3. We do not allow partial cancellation online.


4. If you need cancellation amount in your bank account cancellation charges will be as follows


a) Till 45 days prior to arrival: 10% of the Tour/Services/Activity Cost.
b) Till 30 days prior to arrival: 20% of the Tour/Services/Activity Cost.
c) Till 15 days prior to arrival: 25% of the Tour/Services/Activity Cost.
d) Till 07 days prior to arrival: 50% of the Tour/Services/Activity Cost.
e) For less than 7 days there will be no refund.
If you need cancellation amount in your wallet cancellation charges will be as follows
a) Till 30 days prior to arrival: 10% of the Tour/Services/Activity Cost.
b) Till 07 days prior to arrival: 20% of the Tour/Services/Activity Cost.
c) Till 48 hours prior to arrival: 25% of the Tour/ Services/Activity Cost.
d) For less than 48 hours to arrival: 50% of the Tour/Services/Activity Cost.


5. Written cancellation will be accepted on all working days, except Sundays, Any cancellation sent on Sunday’s will be considered on next working days i.e. Monday.


6. For X-mas and New Year period 20 Dec to 05 Jan the payment is non-refundable.

7. Wildlife safari and National Park bookings are non-refundable. Even date change request will be considered as cancellation and no payment will be refunded/ adjusted against it.


8. Please note that after finalisation of tour/service cost, if there will be any hike in entrance/camping fee for any trekking/tour/museum/national park/activities by Govt. of India same would be charged as extra.

9. If opted for bank account refund, amount will be credited to your account within 20 days of acceptance of your request.

10. If opted for wallet refund , amount will be credited to your wallet within 48 hours of acceptance of your request.

11. 20% Advance given in advance for slot booking is non-refundable under any circumstance.

Note:- For any doubt or complain regarding payment gateway or refund policy please contact our customer support.