Manchala Mushafir Pvt Ltd.(hereafter referred as “Manchala Mushafir” or “we” or “our” ) respects your(customer-hereafter referred as “you” or “user”) privacy and value our relationship with our business partners, client, third parties having contractual relationship with Manchala Mushafir. We are committed to protect your personal identifiable information by handling it responsibly and safeguarding it using appropriate technical and organisational measures. Manchala Mushafir abide by all the Indian Laws and judiciary system for users privacy.

What Personal Data shall we collect?

We collect the following personal and sensitive information from you when you transact through us:


  • Name, gender, age and date of birth
  • Contact information such as address, email, and mobile phone number
  • Country of residence
  • Passport Number (wherever needed)
  • Lifestyle and social circumstances (for example, your hobbies)
  • Family details/information (for example, your marital status and dependents)
  • Employment and education details (for example, the organization you work for, your job title and your education details)
  • IP address, browser type and language, your access times
  • Information in any complaints you make
  • Details of how you use our products and services
  • Recording of telephone calls to our representatives and call centres and
  • Details of how you like to interact with us, and other similar information relevant to our relationship

What Personal Data We Never Ask?


  • Any sensitive data related to your credit and debit card (like OTP/CVV/Card expiry date/ Card Number/Type of Card/Name on card/UPI Id/ UPI pin)
  • Any sensitive data related to your bank account.

Personal information of child-The Services are not intended for users under the age of 14 (Permissible Age), unless permitted under applicable local laws. We do not knowingly collect any personal information from you or the market to solicit information from anyone


  • under the Permissible Age. If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information immediately. If you believe we might have any information from or about you under the Permissible Age, please contact us on our help line number or you can also write us on [email protected]

Note:-If you share any sensitive data of your bank account or debit or credit card, you will be responsible for any financial or emotional loss. Manchala Mushafir can’t be considered as guilty for your any loss mentioned above.